Terms & Conditions
Dear19.co reserves the right to amend the terms from time to time without prior notice. By purchasing from our website, you are deemed to have agreed to the above terms & conditions listed. If you have any enquiries regarding this, do email us at firstname.lastname@example.org.
a. Our working days are Mondays to Fridays, excluding weekends and public holidays.
b. All transactions (emails and payment verifications) will be attended to within 1-3 working days.
c. Kindly ensure you have selected the correct item(s) such as colour and size before checking out.
d. Kindly ensure all shipping information given is correct.
e. No cancellation order is allowed once payment has been made.
f. For orders that consist of backorder items, we will send out once backorder items arrived. Should you require to send out your ready stock items first, feel free to contact customer service whatsapp at +011-10988349 for the arrangements *shipping fees may apply.
g. All returns must be sent back within 7 working days upon receiving your order & it has to be informed to our customer service.
h. Order purchased under store credits are not exchangeable because we only allowed to exchange item once.
Dear19.co reserves the right to amend the terms from time to time without prior notice. If you have any clarifications, kindly email us at email@example.com.